User Awareness overview

Keep users on track with the User Awareness domain

Panaseer’s User Awareness solution provides automated metrics and measurement for your user awareness program. By integrating data from security, IT, and business tools, Panaseer enhances visibility and brings business context to user awareness metrics, enabling more efficient risk management.

A complete understanding of user awareness requires both security and people data. Panaseer’s User Awareness solution tracks who has received training and identifies gaps, making it easy to prioritize training efforts and address areas of vulnerability in the organization.

Benefits

• People-Centric View: View user awareness data in the context of individuals, tracking their roles, devices, and access levels to understand overall program effectiveness.
• Prioritized Training Efforts: Identify high-risk individuals and underperforming business units, focusing training on those with the greatest potential impact on security.
• Historical Trends and Patterns: Monitor repeat offenders to see if individuals are learning from past mistakes, helping to improve training outcomes over time.
• Celebrate Positive Behaviors: Recognize and reward users who report phishing attempts to build a stronger security culture.

How User Awareness works

Panaseer’s User Awareness solution uses out-of-the-box metrics to provide a comprehensive view of your awareness program’s performance. Metrics cover essential areas, such as the number of phishing campaigns, email click rates, and adoption of phishing reporting tools.

Additional metrics, like "repeat offenders," help teams identify employees who need additional training. The platform also enables teams to compare phishing test performance across different roles and business units, facilitating targeted improvement efforts and celebrating security champions.

Typical use cases

• Are we sending phishing tests to the right people? Measure coverage to ensure that all necessary employees receive phishing tests.
• Which users pose the most risk if they miss training? Prioritize training for high-risk users based on job roles and access levels.
• Can we build a stronger security culture? Use metrics on phishing reporting to recognize and reward proactive employees.

This solution provides actionable insights to improve user awareness, fostering a proactive and security-conscious culture within your organization.